Accommodation Supervisor

Summary

Join Anantara, a luxury hospitality brand, as their Staff Accommodation Supervisor and oversee the day-to-day operations of team member housing facilities. You will be responsible for coordinating housing assignments, ensuring a safe and comfortable living environment, and addressing resident concerns. Maintain accurate records, collaborate with maintenance teams on repairs, and foster a positive community among residents. Ensure compliance with health and safety regulations, conduct regular inspections, and communicate effectively with residents and the People & Culture Leader. This role requires 2 years of experience in a similar position and will be based remotely.

Requirements

02 Years experience in a similar role

Responsibilities

• Oversee the day-to-day operations of housing facilities, including check-ins, check-outs, maintenance requests, and cleanliness
• Coordinate housing assignments, ensuring fair distribution and efficient utilization of available spaces
• Maintain accurate records of housing occupancy and related documentation
• Collaborate with maintenance teams to ensure that accommodations are in good condition and meet all safety and hygiene standards
• Arrange timely repairs and maintenance services as needed, addressing issues like plumbing, electrical, HVAC, and general upkeep
• Act as the primary point of contact for housing residents, addressing their concerns, queries, and requests promptly and professionally
• Foster a positive and supportive living environment, promoting a sense of community and cooperation among residents
• Implement initiatives to improve resident satisfaction and overall living conditions
• Ensure that all housing facilities comply with health and safety regulations and guidelines
• Conduct regular inspections to identify potential hazards and address them promptly
• Provide guidelines to residents on safety protocols and emergency procedures
• Apply safety protocols and ensure that employees follow proper safety procedures and practices
• Stay updated with industry regulations and best practices related to housing operations and hygiene
• Maintain clear communication channels with both residents and People & Culture Leader, reporting any significant issues or trends
• Keep accurate records of resident complaints, maintenance requests, and resolution actions
• Maintain open communication channels with team members, addressing concerns to People & Culture department and providing feedback

Benefits

Remote Location