Account Coordinator

Summary

Join The Missing Ingredient as an Account Coordinator and support client account management and seamless internal operations. You will assist Account Managers with client communication, task coordination, and project support across digital marketing campaigns. This remote position requires a 6-hour overlap within the 9-5 PST workday. Key responsibilities include client and account support, project and task coordination, and team collaboration and communication. The role offers opportunities for professional growth and advancement within the agency. Compensation includes competitive pay, profit sharing, annual salary increases, and professional development opportunities.

Requirements

• 2-3 years in account coordination, marketing, project management, social media, or related fields
• Previous remote work experience and ability to work 6 hours overlap in the 9-5 PST
• Exceptional written and verbal communication skills
• Strong organizational and time-management skills
• Attention to detail and resourceful problem-solving ability
• Adaptability to fast-paced environments and openness to feedback
• An strong interest in digital marketing and desire to grow in the marketing industry

Responsibilities

• Support Account Managers in organizing client deliverables and tracking next steps
• Join client calls for note-taking and exposure to client communication
• Assist in gathering and preparing materials for client meetings and reports
• Maintain up-to-date internal documentation to help Account Managers stay aligned
• Step in with administrative or coordination support when Account Managers are out
• Offer flexible support to meet the evolving needs of the agency
• Help track project timelines and ensure internal deadlines are documented
• Send friendly reminders to team members about upcoming or overdue tasks
• Double-check that briefs and resources are shared before tasks begin
• Assist in updating task templates and internal workflows under Account Manager guidance
• Meet weekly with Account Managers to understand challenges and support needs
• Check in weekly with internal specialists to surface blockers or support needs
• Relay specialist feedback to the Account Manager to help inform planning
• Coordinate hand-offs between departments (e.g., creative to paid media) to maintain flow
• Help facilitate cross-functional collaboration by keeping communication clear and organized

Preferred Qualifications

• Familiarity with platforms such as Instagram, Facebook, LinkedIn, TikTok, and tools like Teamwork, Notion, Slack, and Google Suite
• Experience in copywriting, content creation, or influencer marketing

Benefits

• Fully remote work environment
• Flexible paid vacation. (You are responsible for ensuring coverage while out)
• Annual end-of-year profit sharing based on salary, tenure, and performance. Dependent on agency profitability at at the discretion of agency ownership
• Guaranteed minimum 3% salary increase YoY, with additional increases based on performance
• Ongoing education paid by The Missing Ingredient (courses, books, conferences, etc.), up to $500/year
• Opportunities for professional growth across various digital marketing disciplines
• Dynamic, collaborative, and mission-driven team culture