Remote Account Director (Technical BPO)

Summary

Join Prowess Consulting as a seasoned Account Director to build, maintain, and nurture effective professional relationships with enterprise clients, leveraging technical account experience selling BPO deals.

Requirements

• Minimum three years' experience as an Account, Program Manager or business development role in a technology marketing or sales role a must with high-tech experience a plus
• Experience working at a project based, professional services company selling solutions around managed programs, BPO, compliance, tools automation and development and testing
• Must have experience with both hunting new clients and maintaining relationships with existing clients
• You must be a self-starter, motivated, and eager to achieve
• Bring a book of business or warm leads
• Must have experience selling services around account-based marketing and content marketing
• Exceptional oral and written communication skills
• Strong basic computer skills in MS Office tools (Outlook, Excel and Word) required
• Bachelor’s Degree and a graduate degree are strongly desired

Responsibilities

• Build, maintain and nurture effective professional relationships with enterprise clients
• Consult with clients to architect and produce strategies, assets, and solutions around managed programs and BPO projects to solve their needs
• Understand client ecosystem, offer solution recommendations, resolve problems and follow up with clients in a timely manner
• Serve as primary channel of communication between the client and Prowess Consulting
• Responsible for internal project and program tracking, monitoring, and regular reporting for forecasting and budgeting purposes
• Makes recommendations to Prowess management for process and sales effectiveness improvements
• Work with Prowess sales exec help to scope and estimate new project/program work

Benefits

• U.S. based employees, working 30 hours per week or more have access to medical, dental, and vision insurance
• Basic life insurance
• A 401K plan with matching
• Well being benefits
• Education benefits
• 11 paid holidays
• Paid time off