Account Executive

Summary

Join Chaos, the world’s largest 3D visualization software company, as an Account Executive! Based in Germany or Bulgaria with hybrid/remote options, you will convert marketing qualified leads into paying customers across the Chaos product portfolio. Achieve sales targets, represent the company positively, and provide outstanding customer service. You will maintain a high volume of leads, work with the sales and marketing teams, and stay current on industry trends. This role requires strong communication, negotiation, and problem-solving skills. The ideal candidate will have 2-5 years of sales experience in the IT sector, fluency in English and one other language (German preferred), and familiarity with AEC/M&E industries.

Requirements

• Fluent in English
• Must have one additional foreign language - ideally German , or alternatively French, Spanish, or Italian
• 2-5 years of direct work experience in sales
• Proficient in general software licensing and sales practices, experience with different software licensing models and sales approaches
• Familiar with the AEC/M&E industries
• Negotiation skills
• Great problem-solver
• Autonomous in prioritizing day-to-day tasks
• Effective communication over email (and phone)
• University or high school degree

Responsibilities

• Respond to inbound customer sales inquiries (chat, email, leads): answers pricing and licensing questions, extends evaluation licenses, and responds to other sales inquiries
• Sources new sales opportunities through inbound lead follow-up
• Maintain a high volume of leads daily, offering and assisting them as they navigate the Consideration and Decision stages of the buyer’s journey, staying focused on closing business
• Maintains a high level of customer service at all times by listening to customers’ needs and educating them about product features and benefits
• Conferences with other members of the sales team to ensure that customers’ needs are being met
• Work closely with the Marketing team to ensure the quality of the pipeline and success of campaigns, providing feedback and recommendations on marketing efforts from real-world interactions with prospects and customers
• Maintains knowledge of current industry trends to identify new business opportunities and respond to competitor activity
• Practices effective time management to maximize sales time, including pre-call planning and customizing scripts to market segments and prospect types
• Meets (virtually or in person - during events/tradeshows) with prospective clients to determine their needs and assess whether they are a good fit for the company’s products or services
• Upsells/cross-sells company products where suitable
• Prepares proposals for new clients based on their needs and budget constraints
• Communicates with customers through different channels to help them make purchases, make decisions, and understand Chaos’ products, licensing models, and value proposition
• Maintains a clear track record within the company’s CRM system
• Monitors sales results based on KPIs; prepares reports and analyses for sales management
• Consolidates local market information for the industry, economics, politics, and potential risks, associated with Chaos’ channel business within the assigned territories

Preferred Qualifications

• Experience in sales for a company in the IT sector will be considered an advantage
• Experience with customer relationship management software
• Familiar with GSuite
• Experience using Salesforce is a plus
• Ability to research leads via LinkedIn, Twitter, and Google
• Familiarity with some of the major CAD/3D design software programs is not mandatory, but will be considered an advantage
• Customer focus
• Achievement focus
• Interpersonal communication