Account Executive

Summary

Join NICE, a global leader in software solutions, as an Account Executive. You will focus on building relationships with leadership teams in Online Lending, Fintech, Collections, and Healthcare, introducing VoApps' DirectDrop Voicemail technology to call centers. The primary goal is revenue generation by helping clients achieve their objectives through this innovative solution. This role requires strong sales, communication, and presentation skills, along with experience in call center leadership and business development. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development within a market-disrupting company.

Requirements

• Bachelor’s degree in a related field
• 2+ years experience in a call center leadership role
• 2+ years experience in Sales, Business Development, and/or Account Management role
• Expertise in blended or outbound contact center metrics and reporting
• Exemplary communication skills including but not limited to listening, written, creative, and oral
• Experience in public speaking in front of audiences of all sizes
• High energy, strong work ethic, and motivation to drive results in a challenging, entrepreneurial, fast-paced environment
• Ability to self-manage and operate independently while being a team player

Responsibilities

• Attain or exceed quarterly sales quota
• Meet or exceed required sales activity levels as defined by the company
• Pipeline development by contacting prospective customers through digital channels, phone, in person, conferences, channel partners, and speaking engagements
• Gather information on the prospective customer’s business processes, critical success factors, and competitive standing through a strategic and consultative sales approach to deliver value-added business solutions
• Establish, develop, and maintain business relationships with current and prospective clients in the assigned market segment to generate new business and grow existing business
• Leverage existing relationships and build new contacts in order to secure interest in DirectDrop Voicemail
• Provide strategic input and exceptional ability to build company presentations, content, design, process, campaigns, reporting, research and development, account management, events, and client success
• Accurately update and manage sales funnel and pipeline with the company’s client relationship management software
• Effective articulation of VoApps’ unique selling points and value propositions

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations