Account Executive, TMT

Summary

Join ServiceNow as a Sales Executive to generate new business revenue through SaaS license sales. Develop and maintain strong relationships with C-suite executives, map client relationships, and orchestrate account strategies across a virtual team. Serve as a trusted advisor, understanding customer needs and advising on how ServiceNow solutions can support their IT roadmaps. Identify and engage appropriate specialist resources to support sales deals. This role requires a proven track record in software or solutions sales, experience building relationships, and achieving sales targets. The ideal candidate will possess a deep understanding of AI integration in business processes and a customer success-oriented approach.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment

Responsibilities

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time