Binance is hiring a
Account Manager

Summary

Binance is seeking an experienced professional from the crypto industry to provide account coverage and support business growth. The role involves acting as a primary point of contact for institutional/VIP clients, expanding relationships, identifying growth opportunities, helping clients navigate Binance's platform, and analyzing user behavior.

Requirements

• At least 5 years working experience in account management/sales function from financial/trading institutions
• Product knowledge from working in exchange/broker/trading firms
• Understand common trading strategies and how trading firms operate to make profit
• Strong client management skills including maintaining strong relationships, organizing client profiles and incentivise client business activities, etc
• Strong communication skills, ability to be flexible in a variety of situations
• Understanding of trading systems and API are strong plus
• Ability to work under pressure
• Passionate about crypto. Industry experience is highly preferred

Responsibilities

• Act as primary point of contact for a number of institutional/VIP clients
• Expand relationships with existing customers by sustained communication and understanding their needs
• Identify growth opportunities for clients and help to acquire resources to help realize the opportunities
• Help clients navigate Binance’s product offering, VIP structure, and key updates and changes on the Binance platform. Provide support for client’s VIP upgrade and other product configurations
• Analyze user behavior, track the status, find hidden needs, write key customer analysis reports for key clients

Benefits

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire