Account Manager

Summary

Join Ellevation as an Account Manager and play a key role in renewing and expanding partnerships with educators, maximizing their use of Ellevation to enhance work with English Language Learners. Monitor district and educator engagement, introduce new modules, and ensure Ellevation's effective use. Collaborate with other teams to build strong relationships with district leaders and drive customer satisfaction. Broaden district adoption and expand partnerships to meet revenue targets, ultimately helping educators utilize a valuable solution. This position supports the West sales region, requiring travel. The role involves onboarding, product demonstrations, sales pipeline management, and exceeding sales quotas.

Requirements

• 2+ years experience successfully selling to the K-12 market
• Strong track record of meeting and exceeding personal quotas selling technology
• Strong data analysis and Salesforce skills
• Outstanding verbal and written communication skills
• Solution-oriented problem-solver
• Able to collaborate across teams
• Reside in the west or CA from a home office with easy access to a major airport
• Travel: 30%

Responsibilities

• Renew and expand current partnerships with educators
• Ensure educators maximize the use of Ellevation to enhance their work with English Language Learners
• Monitor district and educator engagement
• Introduce new modules
• Help ensure use of Ellevation
• Renew and expand the partnerships you lead
• Work closely with other Ellevation teams to develop excellent relationships with district leaders
• Foster long-term partnerships
• Drive satisfaction for customers
• Play a key role in broadening district adoption and expanding partnerships in order to achieve company revenue targets
• Help thousands of educators take advantage of a solution that provides great value and supports their work with students
• Onboard and learn about Ellevation, and the work we do to improve outcomes for MLL’s
• Gain an understanding of our products, their value, and how to technically demo to partners
• Review our sales playbook and pricing structure
• Learn your assigned territory and develop a strategic territory plan
• Become familiar with our business systems and sales enablement tools
• Become proficient and able to independently present all Ellevation products to customers
• Collaborate with your regional team to understand your territory's education policy, pricing nuances, and instructional initiatives
• Work with the Partner Success team on engagement strategy for states and districts
• Introduce yourself to all of your assigned accounts and begin conducting demos, renewal calls, and other engagement meetings
• Independently track all sales activity in Salesforce and utilize other business systems
• Effectively close renewal contracts
• Efficiently manage and grow your sales pipeline of up-sell opportunities
• Become an expert in your territory on value proposition, policy, and product applications
• Collaborate with the Partner Development Manager, Partner Development Associate, and Partner Success Manager to engage your region
• Meet or exceed your sales quota for the year
• Build deep relationships with stakeholders in your key districts
• Create an ongoing pipeline to support your sales goals
• Share insights and help shape sales strategy with sales leadership

Benefits

• Competitive base salary, annual performance-based raise, and bonus (or commission for sales positions)
• Salary range: $70,000-$90,000
• Comprehensive benefits to all full-time employees
• Medical, dental, vision, and basic life insurance
• 401(k) retirement plan with employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options
• Flexible paid time off for vacations, sick and disability policy
• 10 paid company holidays
• 2 floating holidays
• Winter office closure between Christmas and New Year's
• Generous parental leave benefit
• Back-up childcare or eldercare
• Variety of other perks to support the health and well-being of our employees
• Mission-driven organization where team members are empowered to make a significant impact
• Opportunities to join DEIB-focused groups and support building a culture of belonging
• Professional development and growth opportunities
• Company and team offsites in various cities across the United States
• Collaborative workspace in the heart of Boston - a stone's throw from many central T stops (Downtown Crossing, Government Center, and Aquarium)
• Free snacks, beverages, and local organic fruit provided
• Remote and in-person engagement opportunities, including happy hours, themed events, and competitions
• Remote and in-person wellness programming to support team’s mental and physical wellbeing