Account Manager

Summary

Join StackAdapt's expanding Revenue team as an Account Manager! Reporting to the Manager of Client Services, you will be responsible for post-sales client relationships, user adoption of the StackAdapt platform, and campaign management. You will collaborate with Sales and Programmatic Strategists to maximize client success and revenue. A strong understanding of client business objectives and the ability to communicate how StackAdapt features maximize ROI are crucial. This remote-first position is open to candidates located anywhere in Germany. StackAdapt offers a competitive salary and various benefits, including private medical insurance, work-from-home reimbursements, and support for personal development.

Requirements

• Fluency in English (professional) and German (native)
• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Flexibility to travel occasionally to meet with clients within their region

Responsibilities

• Act as main point of contact for your portfolio of clients, supporting managed and self-serve users, understanding their goals and resolving any issues
• Ensure client campaigns are successful by communicating with client on their business/campaign goals, providing strategic solutions/recommendations and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on StackAdapt Advertising DSP, including third party tag implementation and pixel creation/troubleshooting
• Ensure daily, weekly and monthly reporting to clients
• Participate in the identification of any potential opportunities to improve services such as the development of tools, procedures and reports aimed to increase efficiency within the department
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

Benefits

• Competitive salary
• Private Medical Insurance cover
• Work from home reimbursements
• Coverage and support of personal development initiatives (conferences, courses, etc)
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events (virtually!)