Account Manager, CRM/TiV (Automotive SaaS)

Summary

Join our award-winning A-Team! Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.

Requirements

• 3-5 years demonstrated experience training/supporting software and services directly to Automotive Dealers
• Collaborative in nature and naturally fit into an extremely fast-paced environment
• Effectively prioritize and execute tasks in a high-pressure environment
• Professional communication over the phone and in person
• Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc)
• Collaborative in nature and ability to consult cross-functionally with other departments
• Strong computer skills, proficiency in Microsoft Office Suite
• Willing to travel up to 80%

Responsibilities

• Travel within assigned territory or conduct online meetings with prospects and current customers
• Maintain activity level of phone calls, emails, and scheduled meetings with GM’s or Principles in dealership to cover reports or address any concerns
• Track all activity in our Car Force database of dealers and team activities
• Work with the dealership to help generate revenue for the by integrating all the products the dealership has and use the database to manage into the dealer's culture
• Collaborate with the GM or Decision Maker and your Support team to institute the first steps toward growth, and develop a long-term plan
• Conduct on-going training, usage reporting, and updates on new features and products
• Maintain files on each dealership with copies of Checklists for All products the dealership has
• Work with the dealership to help generate revenue for the by integrating all the products the dealership has and use the database to manage into the dealer's culture
• Post visits info and notes on LinkedIn