Account Manager-L4

Summary

Join Wizeline, a global digital services company, as an Account Manager and prioritize delivering value and making a measurable impact for clients. You will act as a strategic connector between internal teams and client stakeholders, identifying opportunities, mitigating risks, and creating actionable plans to drive business growth and long-term partnerships. This full-time role can be remote or hybrid in Mexico or the United States. You will build strong client relationships, connect internal capabilities with client objectives, communicate effectively across all levels, identify and present risk/reward opportunities, and develop leads and generate new opportunities. You will also create and maintain comprehensive account plans and foster referrals and upselling opportunities. Wizeline offers a culture of diversity and development, with access to LinkedIn Learning and Pluralsight for employee growth.

Requirements

• 5+ years of experience in account management, client success, or business development roles
• Experience working in tech or consulting environments
• Familiarity with CRM tools (e.g., Salesforce, HubSpot)
• Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies)
• Previous experience with data visualization or lead generation tools
• Analytical mindset with the ability to connect business insights to actionable strategies

Responsibilities

• Build and maintain strong relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends
• Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives
• Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency
• Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization
• Develop leads and generate new opportunities, collaborating closely with sales teams (if assigned) or directly leading the business development process within the account
• Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met
• Foster referrals and upselling opportunities to drive additional revenue streams

Benefits

Access to LinkedIn Learning and Pluralsight