Accounts Receivable & Commission Payments Assistant

Summary

Join Study Group as a detail-oriented and customer-focused professional responsible for the accurate and timely processing of all receipts and commission payments. Ensure commissions are paid according to agreed terms while providing outstanding customer service to students and agents. Maintain strong relationships with internal and external stakeholders. Key responsibilities include allocating incoming receipts, handling receipt queries, creating and distributing invoices, managing the agent commission payment workflow, processing payments, resolving bank queries, and delivering excellent customer service. Previous finance experience is preferred but not required. The position is a full-time, fixed-term contract for maternity cover.

Responsibilities

• Allocate all incoming receipts: Bank Transfers and Card payments
• Action receipt queries, ensuring response SLAs are adhered to
• Create and distribute customer invoices across the business
• Responsible for the accurate production of the Agent Commission payment workflow
• Ensure all payments & bounced payments and are correctly processed according to SLA’s
• Investigate and resolve bank queries in a timely and effective manner
• Deliver excellent verbal and written customer service to Stakeholders, Students and Agents
• Mailbox management: track and clear queries in a timely manner
• Ad-hoc. Provide support and assistance to the Finance team

Preferred Qualifications

• Previous Finance experience is preferred (but not required)
• Knowledge / good understanding of an Accounts Receivable / Accounts Payable function would be advantageous

Benefits

Salary: £24,570 per annum