Accounts Receivable Specialist, Cash Collector

Summary

Join Smartcat's finance team as a detail-oriented Cash Collector. You will monitor customer accounts, collect overdue payments, maintain accurate records, and collaborate with other departments to resolve payment issues. This role requires strong communication and organizational skills, along with a basic understanding of accounting principles. The ideal candidate will have a degree in a related field and proficiency in Microsoft Excel. Smartcat offers a fully remote work environment and the opportunity to contribute to a rapidly growing company in a high-impact role. The company is committed to diversity and inclusion and offers a supportive work environment.

Requirements

• Degree or diploma in Finance, Accounting, Business Administration, or currently pursuing studies in a related field
• Excellent communication skills and professional written tone
• Strong attention to detail, organizational skills, and a proactive mindset
• Basic understanding of accounting or credit control principles
• Proficiency in Microsoft Excel; knowledge of Netsuite is a plus
• Ability to work collaboratively with multiple internal departments
• Fluency in English is required; Russian is preferred but not mandatory

Responsibilities

• Monitor customer accounts to identify overdue balances and ensure timely collection of payments
• Contact clients via email, phone, or other communication channels to follow up on outstanding invoices
• Maintain accurate and up-to-date records of customer interactions and payment activities
• Collaborate internally with Sales, Customer Success Management (CSM), and Legal teams to resolve disputes, clarify contract terms, and ensure smooth communication with clients
• Assist in developing and implementing new collection processes and support continuous improvements in workflows
• Participate in the preparation of aging reports, collection summaries, and audit documentation
• Escalate problematic accounts following internal procedures and support resolution efforts

Benefits

Fully remote team