Remote Acute Care RN - Spanish Bi-lingual

Summary

Join our team as an Acute Care Registered Nurse, Spanish Bi-lingual, to provide patient outreach, triage, and disease education through telehealth modalities. The successful candidate will work closely with patients, families, and healthcare providers to ensure high-quality care.

Requirements

• Holds active, unencumbered Nursing license in state of practice
• Bi-lingual in Spanish
• Experience in care of adult, chronically ill patients
• Working knowledge of computers and ability to document effectively and efficiently in an electronic system
• Expert communicator over the telephone, providing timely, appropriate advice and/or guidance with health care issues

Responsibilities

• Provide compassionate care to diverse patients and their families
• Educate and triage the care of individuals with a multitude of health problems ranging from primary care to urgent care issues
• Thrive as a member of the interdisciplinary team and facilitate the continuum of care
• Reinforce cost-effective, high-quality care to patients
• Perform follow up and check in with patients to monitor chronic conditions
• Completes unplanned, urgent, and/or emergent contacts as needed to meet patient needs
• Adjusts visit frequency and schedule based upon patient needs
• Addresses Advance Care Planning proactively; identifies surrogate decision maker (POA, Health Proxy, etc.)
• Active participation in quality improvement processes and initiatives as well as customer service programs
• Reviews and reconciles medications
• Recognizes and responds promptly and appropriately to emergency situations
• Communicates effectively with entire care team including the patient’s community primary care provider and health plan care/service coordinator
• Provides effective patient education using the Teach Back technique
• Documents all patient encounters (in-home and telephonic) per documentation standards
• Participates in clinical case conferences
• Maintains excellent punctuality and attendance during work hours
• 10-hour shifts; shift start times will vary between 11am or 1pm
• Weekend shift required
• Inbound call volumes average 4-8 hours and will need immediate triage