Agile Business Analyst

Summary

Join our team as a Business Analyst and work closely with product and scrum teams to translate customer needs into user stories and requirements for development. You will leverage your creative analytical skills to understand customer needs, employing a consultative approach to inform strategy and tactics. You'll be responsible for detailed requirement gathering, creating documentation, identifying risk factors, and participating in Agile meetings. Your responsibilities also include competitor analysis, continuous improvement, and supporting user acceptance testing. This role requires experience in defining software requirements for complex products within Agile environments, excellent communication and stakeholder management skills, and proficiency in business analysis toolkits. Experience in the education sector is highly advantageous.

Requirements

• Experience defining software requirements for complex products, either as a business analyst or equivalent role in Agile software delivery
• Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and clients
• Working with Agile practices and associated skills including user story writing
• Interacting with internal and external customers
• Developing and delivering supporting business processes
• Experience working in B2B, SaaS environments
• Excellent stakeholder management skills
• Excellent communication and interpersonal skills to interact with a wide range of individuals in a wide range of situations that may require tact and diplomacy
• Knowledge of a range of business analysis toolkits: Feasibility/SWOT Analysis/Fishbone/ Process and Data modelling techniques
• Strong logical, problem solving aptitude
• Ability to bring clarity to requirements that are vague, incomplete or ambiguous
• Experience of a wide range of IT projects
• Involvement in the end to end project life cycle
• Knowledge and experience of different agile software project methodologies
• Self-organisation, self-motivation and time management skills
• Ability to set personal objectives that support the business/department/team goals
• Good diplomacy and negotiation skills
• High level of skills in all MS Office applications, including MS Project and Visio
• Professional business analysis qualification e.g. ISEB certificate or similar

Responsibilities

• Detailed interrogation of client needs and gathering functional and non-functional requirements
• Eliciting and creating detailed requirement documents in the form of features and user stories
• Identifying, developing, and supporting business process change
• Identifying and defining risk factors that could occur
• Being the business analyst role for customer projects in an Agile Team – being available to the team and participating in all Agile Meetings such as sprint planning, stand-ups, demos, and retrospectives
• Involvement in competitor analysis and market value proposition
• Continuous improvement across the team and wider organisation
• Supporting the user acceptance testing process to make sure that implementation meets the needs of the customers

Preferred Qualifications

Knowledge of education sector, school MIS, analytics