AI Automation Engineer

Summary

Join cargo.one as an AI Automation Engineer to build intelligent systems that streamline workflows and enhance decision-making. You will work independently, collaborating with various business units to identify pain points and develop automation solutions using Python, AI/LLMs, and web tools. You will engage directly with non-technical stakeholders, scope needs, and deliver solutions. You will also help establish engineering standards, share learnings, and contribute to the growth of the function. This role offers the opportunity to work remotely from almost anywhere in Europe and South Africa. The ideal candidate has at least 5 years of relevant experience and a passion for automation.

Requirements

• At least 5 years of relevant experience, ideally in software engineering, automation, or technical roles embedded within business units
• Deeply curious, with a passion for making life easier for others through smart tooling and automation
• Thrive on spotting inefficiencies, asking “why?”, and then rolling up your sleeves to build solutions that make a real difference for your colleagues
• Communicate clearly — in writing, in Slack, and in code
• Document their work so others can build on it
• Share insights and technical findings across the company
• Collaborate closely with non-engineers, translating their needs into software
• Support new teammates with onboarding, tooling, and guidance
• A strong foundation in Python
• Strong knowledge of SQL
• Understanding the workings of web applications
• Low-ego, outcome-oriented, and fun to work with

Responsibilities

• Support cargo.one in building intelligent systems that streamline workflows, enhance decision-making, and unlock automation across the business
• Work closely with a variety of business units — from Customer Service to Marketing to Content Operations — identifying pain points and building tools or automations to solve them
• Operate independently, often owning a problem from initial conversation to deployed solution
• Engage directly with non-technical stakeholders to scope needs, explore opportunities, and rapidly deliver solutions using Python, AI/LLMs, and lightweight web tools or APIs
• Shape how business teams interact with automation and internal tooling, and help them become more effective through smart, human-centric solutions
• Ask good questions, listen closely, and build exactly what’s needed — or better
• Help establish lightweight engineering standards for internal tools, share learnings across the company, and lay the groundwork for a function we plan to grow over time
• Work with technologies like Python 3, Flask, PostgreSQL, and BigQuery
• Collaborate directly with business units like Customer Service, Content Operations and Marketing, helping them streamline workflows and automate repetitive tasks
• Scope out their needs, write tools and automations, and use AI and LLM-based solutions to create high-leverage internal improvements
• Use tools like LangChain, Claude, or OpenAI to build copilots, chatbots, and process automations that let your colleagues focus on the human parts of their roles
• Build internal tools and APIs, crafting custom automations, and occasionally diving into data wrangling to extract insights or enable new workflows
• Be a critical thought partner, not just an implementer
• Ask "Why?", challenge assumptions, and bring engineering perspectives into business conversations
• Shape how this new function grows
• Share knowledge, offer feedback, uplift others, and step up with leadership when the moment calls for it

Preferred Qualifications

• Experience with LLMs, prompt engineering, or frameworks like LangChain
• Willingness to learn and explore these tools

Benefits

• Home office budget of €650
• Offsite fun & team trips
• Unlimited co-working options through our partner desana all around the world
• 24 paid vacation days on top of the bank holidays (specific to the country you are in) and special leaves
• A full IntelliJ PyCharm license
• AI assistants that support you