Ai Chat Integration Engineer

Summary

Join Centric Software as an AI Chat Integration Engineer and design, develop, and implement AI-powered chat integrations. You will collaborate with cross-functional teams to create real-time, containerized, high-performance AI-driven chat solutions. Leveraging your expertise in TypeScript, Node.js, React, and API architecture, you will build type-safe, reusable, and scalable systems. This role requires a strong DevOps and infrastructure mindset to ensure seamless deployment. You will optimize AI feature implementation, drive containerization, and champion DevOps best practices. The ideal candidate possesses a systematic and analytical approach, a passion for developer experience, and a collaborative spirit.

Requirements

• Programming & Development: Expertise in TypeScript & Node.js – strong foundation in backend development and type safety
• React + MobX Experience – ability to build and maintain highly responsive and interactive UI components
• Deep API Design Understanding – experience designing, documenting, and securing scalable RESTful & GraphQL APIs
• Infrastructure & System Architecture: Containerization (Docker, Kubernetes) – strong experience in microservices and service separation
• Infrastructure Optimization – experience in cloud platforms (AWS, GCP, Azure) to deploy AI-driven chat solutions
• Performance Tuning & Security – ensuring chat solutions are highly performant, scalable, and secure
• DevOps & Automation: Strong DevOps Mindset – experience with CI/CD tools (Jenkins, GitHub Actions, ArgoCD)
• Automated Testing & Deployment – knowledge of tools like Cypress, Jest, or similar for automated UI/API testing
• 5+ years of experience in TypeScript, Node.js, React, and API design
• Experience working with AI, Chatbots, or Conversational AI frameworks
• Deep knowledge of microservices, containerization, and scalable system architectures
• Prior experience working in SaaS, AI, or High-Tech Product organizations
• Strong problem-solving mindset with a bias for action and innovation

Responsibilities

• Design & Develop Chat Integration Patterns Architect and implement scalable chat integration patterns that seamlessly integrate AI-driven conversational tools into Centric Software’s ecosystem
• Work closely with AI/ML teams to optimize real-time customer chat experiences for Pre-Sales, Post-Sales, and Product Support
• Ensure smooth multi-channel integration across web, mobile, and enterprise platforms
• Create Type-Safe APIs & Reusable Components Develop robust, type-safe APIs for AI-driven interactions, ensuring they are secure, scalable, and efficient
• Build and maintain highly reusable UI components for chat interfaces using React + MobX
• Optimize AI Feature Implementation Collaborate with AI/ML teams to deploy and optimize AI-powered chat features using real-world data
• Enhance conversational AI models by refining API interactions, chatbot logic, and performance benchmarks
• Drive Containerization & Service Separation Lead efforts in Docker-based containerization to support microservices architecture and seamless deployment of chat AI modules
• Work on Kubernetes and serverless architectures to ensure AI chatbot services are robust and scalable
• Architect & Improve System Infrastructure Own and improve the system architecture supporting AI-driven chat and conversational AI
• Ensure AI chat services integrate seamlessly with Centric’s PLM, CMI, VIP, Planning, CPI, and Personalization modules
• Implement performance optimizations for faster AI inference, lower latency, and improved real-time interaction
• Champion DevOps & CI/CD Best Practices Optimize CI/CD pipelines for rapid deployment of AI-integrated chatbots
• Work closely with DevOps teams to ensure secure, automated, and efficient deployments

Preferred Qualifications

Vue.js & Python Knowledge – exposure to other front-end and scripting languages is a plus