AI Enablement Engineer

Summary

Join Heidi, a healthtech startup on a mission to revolutionize healthcare delivery, as an AI Enablement Engineer. You will collaborate with cross-functional teams to identify and implement automation opportunities, developing internal tools and workflows using a modern tech stack. Key responsibilities include building and maintaining APIs, managing AI infrastructure on Google Cloud Platform, and integrating with various SaaS platforms. The ideal candidate possesses expert communication skills, a passion for enablement, and a collaborative mindset, along with proven experience in building workflows and integrating with LLMs. Heidi offers a flexible hybrid work environment, additional paid time off, corporate fitness rates, a personal development budget, equity in the company, and the opportunity to make a global impact.

Requirements

• Expert Communication: As this is a cross functional role, that sits parrallel to our core engineering team you will need to be an expert communicator
• A Passion for Enablement: A genuine interest in making others' work-lives better and a knack for understanding internal business processes
• Collaborative Mindset: A history of working effectively with other engineering teams and business stakeholders
• AI and technical curiosity: You will have proved experience of building workflows, and exploring the new tools. With an understanding of the architecture of LLM and agentic orchestration

Responsibilities

• Co-Design & Build: Partner with cross functional department leaders to identify and scope high impact automation opportunities across the business
• Implement Internal Solutions: Take the lead on hands-on development of internal tools and workflows using a modern stack including N8N, and the Google Cloud Platform
• Execute Key Projects: Your first major project will be to ship a knowledge retrieval platform, and a core automations workflow that sits across functions to maximise efficiency across the team
• Develop APIs & Integrations: Build and maintain the crucial API connections that allow our internal systems (like Notion, Slack, Hubspot, Stripe) to communicate and share data seamlessly
• Manage AI Enablement Infrastructure: Deploy and manage the specific AI and automation services on our Google Cloud Platform, including Vertex AI for model integration and vector databases for internal knowledge retrieval
• Collaborate & Support: Act as a technical expert and partner to our Core Product Engineering team, ensuring the solutions you build are secure, scalable, and well-integrated into our existing infrastructure

Preferred Qualifications

• Google Cloud Platform (GCP) Expertise: Proven, hands-on experience deploying and managing applications and services on GCP, particularly with serverless and AI services (Cloud Functions, Vertex AI, etc.)
• Strong API Development Skills: Demonstrable experience designing, building, and maintaining RESTful APIs, using languages like Python or Node.js
• Applied AI & LLM Experience: Practical experience integrating with LLM APIs (e.g., Google Gemini, OpenAI) and an understanding of core concepts like RAG, Model Context Protocol, and prompt engineering for business process use cases
• Vector Database Knowledge: A solid understanding of what vector databases are and how they can be applied to internal knowledge management
• Low-Code/Workflow Automation Experience: Direct, hands-on experience with tools No-code tools like N8N, Zapier, or Make is a significant advantage
• Agentic Frameworks: Familiarity with building autonomous agents using platforms like one of the above no-code tools, or Googles Vertex AI Agent Builder
• SaaS Integration Experience: You've worked on connecting the APIs of modern business tools like Notion, Slack, Hubspot, and Stripe

Benefits

• Flexible hybrid working environment, with 3 days in the office
• Additional paid day off for your birthday and wellness days
• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win