AI Engineer

Summary

Join Workstream, a mission-driven company building premium software for hourly businesses, as a founding AI/algorithm engineer. Lead a team to build production-quality text/voice-based chatbots for major brands. You will build AI products from scratch, prototype to gather customer feedback, and iteratively improve models to meet business goals. The role requires expertise in AI engineering, including LLMs and NLP, and strong communication and project management skills. Ideally, you'll be based in Shanghai or Chengdu, CN. Workstream offers competitive salary and equity, comprehensive health coverage, unlimited PTO, and a remote/WFH schedule.

Requirements

• Strong problem solver
• Expertise in AI engineering, like LLM, closed-domain QA/dialogue system, RAG, Information retrieval, knowledge base, and other speech/text/NLP-related fields
• Prototyping AI applications with hands-on muscles (0-1)
• Systematically tweaking a production system to perform better to business goals (1-100)
• Strong communication and project management skills, able to lead and collaborate with cross-functional roles in English and Chinese
• Like the startup culture: scrappily resourceful and have strong ownership
• Ideally based in Shanghai or Chengdu, CN

Responsibilities

• Build AI Products from Scratch (0-1)
• Work with the Product Manager to understand customers’ pain points and create user stories for the chatbot
• Quickly build prototypes/demos to get feedback from customers
• Improve AI to drive Business outcome (1-100)
• Work with software engineers etc to turn chatbot into a software product
• Iteratively improve model/generation/retrieval/conversation quality by creating metrics, building data flywheel and creating benchmarks, training models, monitoring performances, etc
• Be the go-to person and bar-raiser for the domain of algorithm/AI/ML engineering

Preferred Qualifications

In addition to expertise, have a proven track for the above expertise

Benefits

• Competitive salary and equity
• Comprehensive health coverage
• Unlimited PTO
• Remote/WFH schedule