Keywords Studios is hiring a
AI Prompt & Language Specialist

Summary

The job is a permanent, part-time, remote position for an AI and content moderation specialist who will build linguistic content to detect and classify online harms in Spanish. The role requires native-level fluency in Spanish, excellent written and spoken English, computer literacy, and specific behavioral skills. Employee benefits include health and dental care.

Requirements

• Native level fluency (Spanish)
• You have an in-depth understanding of the cultural specificities that govern the usage of the language
• Capable of following and executing deliverable according to a planning autonomously and on constrained timelines
• Capable of documenting pertinent cultural information into a knowledge repository, you enjoy doing research related tasks
• Capable of presenting your observations and information in a digestible format such as reports, presentations, or documents

Responsibilities

• Building and maintaining their language of expertise in tools
• Classifying words/phrases based on a defined taxonomy of online harms
• Reviewing chat data to ensure accurate classification and address misclassifications as needed
• Analyzing data for trends and creating classification improvement plans based on impact
• Identify and add vocabulary based on client requests, global issues, current events, and other trends
• Collaborating with the Client Success team to answer client questions and assist in tackling problems they may be facing within their communities
• Participating in developing new and better ways of detecting content intended to circumvent content moderation
• Support product testing when needed and identify and report product outages
• Data Generation: Using various tools to curate and build datasets for evaluating and testing models and/or prompt effectiveness
• Red-Teaming: Test for potential harms in new AI features, evaluate response, report results
• Quality Audits: Label audit data provided, Report results, identify areas of weakness and recommendations for improvement

Benefits

• Part-time schedule
• Employee benefits, including health and dental care, when eligible
• Partnerships with STM, Telus, and BIXI (among others)
• Employee Assistance Program