Ai Software Engineer

Summary

Join Contentful as an AI Software Engineer and be a key contributor to the internal AI platform team. You will develop scalable, high-performance AI integrations, APIs, and tools. Collaborate with feature teams to enhance their development capabilities and bring AI-powered solutions to life. Build intuitive internal tooling and foster seamless integration of AI technologies. Drive efficiency and innovation throughout Contentful by implementing AI/ML solutions and ensuring a cohesive user experience. If you are passionate about advancing AI technology and building powerful tools, we encourage you to apply.

Requirements

• Have experience integrating and implementing AI/ML solutions within a product development environment. Possess skills in foundational models, prompt engineering and understanding to validate the quality of AI products
• Be proficient in TypeScript, React, and Node.js with a solid understanding of clean code practices and exposure to enterprise architectural design patterns, particularly when working with AI-powered features
• Have experience with building and maintaining asynchronous systems for automation and bulk use cases
• Have experience with Docker and Kubernetes, especially in deploying AI models or microservices
• Be familiar with cloud platforms like AWS, Azure, or GCP
• Be a natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth
• Possess strong communication skills and the ability to collaborate effectively in a team environment
• Be capable of prioritizing tasks and managing workloads in a dynamic AI-driven environment, ensuring AI and software systems align with business objectives

Responsibilities

• Collaborate and innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems
• Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences
• Design, develop, and maintain scalable AI platform features to enable feature teams, while ensuring they are compatible with other services, and APIs
• Implement essential governance features such as metrics tracking, audit logs, security measures and role-based access controls (RBAC), to ensure compliance, transparency and enterprise readiness across AI systems
• Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience
• Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction
• Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable

Preferred Qualifications

• Have hands-on experience with DevOps methodologies tailored for AI, including CI/CD pipelines for model deployment and MLOps practices
• Have previous experience working with AI automation engines, process automation using AI, or integrating AI with business logic to streamline processes
• Have an understanding of data privacy regulations (GDPR, HIPAA, etc.) and EU AI Act

Benefits

• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best