ALS Lab Manager

Summary

Join CGS as an Automated Litigation Support Lab Manager and leverage your industry knowledge and experience in operating systems and coding languages to lead the delivery of lab data processing services. Ensure that incoming productions meet ESI specifications, providing detailed deficiency notices to case attorneys. Maintain client communication regarding lab activities, deadlines, and technical challenges. Manage a team of eDiscovery professionals, overseeing scheduling, work assignments, progress reports, and quality control. Advise clients on all phases of the EDRM, from data collection to production. This role requires extensive Relativity experience and relevant certifications.

Requirements

• Extensive Relativity experience required
• At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review
• At least five years of experience at the management/supervisory level
• Requires thorough knowledge of the litigation discovery process, and the EDRM workflow
• Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools
• Undergraduate degree required, preferably in computer science or related field.  Only the Contracting Officer can approve a waiver of the degree requirement

Responsibilities

• Serves as the lead manager responsible for delivery of lab data processing services
• Primarily ensures timely and accurate completion of tasks.  Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications
• Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request
• Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies
• Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work
• Responsible for webhosting support for unsupported cases managed by the lab
• Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables
• Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production

Preferred Qualifications

• Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred
• Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays