Amazon Listing Health Specialist

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Spreetail

πŸ“Remote - Philippines

Summary

Join Spreetail as a Listing Health Specialist and become our go-to expert for ensuring accurate product listings across our marketplaces. You will manage and improve product content listing error workflows, analyze trends, and develop quality standards. This role involves collaborating with various teams to solve customer problems and improve listing error and suppression rates. Success in this position requires experience with ecommerce platforms like Amazon, strong problem-solving skills, and the ability to manage projects independently. This is a remote position with specific technical requirements for your home workspace setup.

Requirements

  • Experience with Amazon and/or other ecommerce platforms
  • Experience with detail-oriented, problem-solving work, excellent task management and communication skills
  • Successful track record of helping develop, set, manage, and achieve goals as part of a team
  • Strong understanding of consumer behavior and a focus on the customer's experience
  • Able to drive projects independently
  • 4th generation or higher, at least Intel i3 or equivalent processor
  • At least 4GB RAM
  • Windows 10 and above or MAC OSX operating system
  • You are required to provide your own dual monitors
  • A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
  • PC Headset
  • A high-definition (HD) external or integrated webcam with at least 720p resolution

Responsibilities

  • Manage and improve the product content listing error workflow by analyzing trends and developing quality standards, checkpoints, and benchmarks
  • Help drive improved listing error and suppression rates across all Spreetail’s channels, including the site and marketplaces
  • Support product content audits across departments, especially regarding product content quality standards and other required fields by category
  • Collaborate with product content compliance, acquisition, and copywriting team members to better understand, anticipate, and solve Spreetail customer problems and needs within product data and content itself
  • Communicate all product content quality efforts among stakeholders in a professional manner, including but not limited to: marketplaces, channel leads, product content strategists, content compliance, vendor management, and merchandising teams

Benefits

This is a remote position and requires candidates to have an available work-from-home setup

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