Rebuilding Together is hiring a
AmeriCorps Client Coordinator

Summary

The AmeriCorps Client Coordinator at Rebuilding Together oversees the client experience, builds trust within the community, and ensures high-quality communication and support throughout various stages of service delivery. The role involves meeting with community organizations, developing partnerships, collaborating with staff to place volunteers, interviewing homeowners and volunteers, and implementing a robust outreach strategy.

Requirements

• Ability to compose professional written communications for a variety of audiences, including social media (Facebook, Twitter, e-Newsletter)
• Proficient in Microsoft Word, Microsoft Excel, and internet
• Ability to communicate in clear and encouraging language with a diverse community and staff
• Ability to function in a fast-paced, collaborative environment where each team member must balance being organized and detail-orientated with being flexible and keeping up with changing scopes of project work

Responsibilities

• Meet with community organizations, neighborhood associations, and other local leaders serving or working with our targeted communities or client populations
• Represent Rebuilding Together at community forums, coalition meetings, etc
• Identify ways to collaborate to meet the needs of clients, share best practices, partner on volunteer events, and build a strong client referral network
• Develop and maintain community partnerships to support a strong pipeline of volunteers
• Collaborate with staff to place volunteers with appropriate Rebuilding Day and Safe at Home projects, schedule projects and develop project timelines
• Interview or survey homeowners and volunteers after project completion
• Pursue a robust client and volunteer outreach strategy that will increase awareness of our services among our target populations
• Arrange purchase and delivery of crucial project needs, including tools and materials, personal protective equipment, dumpsters and other rented items, water and snacks
• Play a critical role in the roll out of our first ‘Building a Healthy Neighborhood’, taking ownership of client outreach and/or logistical support
• Assist with project logistics several times throughout the year, including registering volunteers, checking in with homeowners throughout the project day, coordinating volunteer logistics such as lunches and bathrooms, assisting with set up/tear down, and taking photos

Preferred Qualifications

• Familiarity with the community is preferred
• Experience with managing or working alongside volunteers
• Comfortable with public speaking and presenting to large groups

Benefits

• Living allowance over all 11-month terms of service: Full-time 40hrs/wk - $23,500/term, Part-time 20hrs/wk - $12,441/term, Quarter-time 12hrs/wk - $6,221/term
• Additional Monthly High Cost of Living Stipend: First Year Member – $1000/month, Second Year+ Member - $1100/month
• Eligible for a relocation reimbursement of up to $300 for qualifying expenses
• Travel to one optional in-person Rebuilding Together event with other AmeriCorps members (Details TBD)
• Health insurance including dental and vision plans (only available to full-time 1700hr members)
• Professional development benefit of $800/member provided by RT National
• Mental Health benefit provided by RT National (covers 6 visits with a mental health professional OR 6 months of an online/tele-service subscription)
• Education Award for qualifying education expenses or loans, upon completion of the term of service
• Federal student loan forbearance and interest accrual payment
• Positions are eligible for Public Service Loan Forgiveness
• AmeriCorps childcare benefit