AMS Business Development Manager, IT Asset Management

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ServiceNow

📍Remote - United States

Job highlights

Summary

Join us as we pursue our purpose to make the world work better for everyone. We are hiring a Business Development Manager to join our IT Asset Management Team and drive growth, scale, and consistency across the region.

Requirements

  • Deep Sales, Market and Industry Knowledge relating to IT Asset Management solutions (Software Asset Management, Hardware Asset Management, FinOps)
  • Bachelor's degree in business, marketing, or a related field. MBA or advanced degree preferred
  • Proven experience in a senior-level engagement, with a focus on driving transformational growth across the different industry verticals
  • Demonstrated success in identifying and closing high-value ITAM business deals, partnerships, and strategic alliances
  • Strong understanding of market dynamics and trends, with the ability to translate insights into actionable business strategies
  • Track record of building and nurturing strong client relationships, driving customer satisfaction, and maximizing revenue opportunities
  • Strategic thinker with a results-oriented mindset, capable of identifying and capitalizing on transformational opportunities
  • Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing business priorities
  • Strong analytical skills, with the ability to leverage data and market insights to drive informed decision-making

Responsibilities

  • Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives
  • Work with and thru our technology partners to establish sustainable support models for deal cycle product and technical support; models that don’t rely on our internal business unit teams for support
  • Analyze existing customer install base to identify and prioritize opportunities for joint upsell, cross-sell, and new logo acquisition campaigns. You’ll craft those plans in tight alignment with the objectives of each technology partner resell opportunity
  • Partner closely with ITAM Specialist teams and with Sales Executives to execute sales cycles and close new business
  • Collaborate externally with selling teams aligned to our external technology partners and coordinate internally to achieve cohesive joint sales campaigns with ServiceNow core field teams
  • Develop and execute growth strategies at a Major area level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively GTM
  • Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives for our technology partnership GTM
  • Bridge market insights and intelligence to shape product pricing & packaging for GTM success. Inform the BU (Business Unit) and partnership integration roadmap based on customer & market insights
  • Define and drive cross functional programs that empower sales and solution consulting teams to drive Security Operations sales, adoption, and customer success
  • Help build, manage, and report on the ITAM resell forecast and pipeline to the business with sales leadership
  • Partner with our Global Partner and Channel organization to influence the evolution of additional technology partnerships within the ITAM space
  • Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership
  • Help coach the core teams with foundational specialty solution area knowledge to identify ITAM solution opportunities and help manage the sales cycle
  • Define enablement priorities, expand field domain expertise, uplevel competitive readiness
  • Facilitate best practice sharing between field teams and support a strong virtual community of interest around ITAM technical partnerships

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