Analyst, Revenue Strategy & Operations

Summary

Join OpenTable, a leading hospitality technology company, as a Sales and Services Analyst. Reporting to the Revenue Strategy and Operations Manager, you will support various sales and service programs and initiatives. Leverage your data analysis skills to identify trends, make recommendations, and create data-driven insights for internal partners. Collaborate cross-functionally with multiple departments, including executive leadership, sales, marketing, and finance. This role requires strong analytical, communication, and project management skills, along with experience with data manipulation and tools like Salesforce and SQL. OpenTable offers a welcoming and inclusive work environment with various benefits.

Requirements

• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP
• Excellent communication, project management and data analysis skills
• Be comfortable building recommendations
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• 1-3 years of experience in analytics, operations, or strategy role

Responsibilities

• Sophisticated analytics to support global Sales and Services decisions
• Prepare & present data analysis for audiences ranging from field sales members to senior leadership
• Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimisation and training
• Evaluate and outline new sales & services territories
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
• Data management & process creation related to new products, features, and acquisitions

Preferred Qualifications

• Equivalent Google Sheets experience
• Knowledge in Salesforce, Thought Spot, MicroStrategy
• Understanding of SQL
• Operational experience in measuring and improving efficiency, utilization, scale initiatives etc
• Experience with Salesforce, Google Sheets, SQL queries, and a finance or analytics background

Benefits

• 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts