Analytics (GA4) Project/Program Manager

Summary

Join Brillio as an Analytics (GA4) Project/Program Manager and lead enterprise-wide data instrumentation projects, including post-launch deliverables for a global GA4 migration. Manage post-GA4 migration support and global alignment efforts, encompassing roadmap planning, execution, communication, and closure. Develop detailed project plans, timelines, and resource allocation. Coordinate with technical teams and vendors to ensure successful deployments. Work closely with various teams to understand business needs and mitigate risks. This role requires experience managing Big Data projects, web & app analytic solutions, and familiarity with CDP technology, Martech systems, and Big Data management. You will also interface with a 3rd-party Professional Services team and business stakeholders.

Requirements

• Bachelor’s degree in computer science, Information Systems, Business Administration, or other related field or equivalent work experience
• 6+ years of project management experience with an increasing level of responsibility, preferably in a product organization, Digital Marketing, Martech, or AdTech
• Experience working in a complex, matrixed environment, with aggressive deadlines, managing multiple stakeholders, with demonstrated experience executing under pressure
• Capable of earning trust and influencing stakeholders without formal authority to achieve required results
• Skilled listener and communicator, both verbally and written, who can engage colleagues and stakeholders with confidence
• Proven experience with managing Big Data type projects
• Project delivery experience should encompass web & app analytic solutions and familiarity with CDP (Customer Data Platform) technology solutions, Martech systems, & Big Data management

Responsibilities

• Manage enterprise-wide data instrumentation projects including post-launch deliverables for a global GA4 migration
• Lead and manage the post GA4 migration support and general global alignment efforts, including roadmap planning and management, execution, communications, and closure
• Develop a detailed project plan, timeline, and resource allocation for each Enterprise Instrumentation project and coordinating with technical teams and vendors to ensure the successful prioritization deployments of web analytics tracking events & enhancements across brand and fan-facing sites, stores and campaign pages
• Work closely with the Tech Development and Instrumentation Management team to understand business needs and mitigate risk
• Establish and implement project management boards, operational processes and methodologies to ensure global analytics projects and general support requests are delivered on time and within budget while adhering to high-quality standards and meeting stakeholder expectations
• Build project plans and work assignments; direct and monitor work efforts daily
• Appropriately escalate functional, quality, and timeline issues
• Coordinate communication throughout the enterprise for items that impact the scope, budget, risk, and resources of the work effort being managed
• Organize and maintain a centralized view of project status and progress to internal teams and business stakeholders
• Work closely in partnership with: Data, Engineering and third-party vendors to determine timing and feasibility of implementation requests
• Product Management to understand upcoming roadmap priorities
• Global business stakeholders from Marketing, Tech, Label and Business operations
• Work across multiple time zones with distributed international teams
• Create best practices for team members to follow to meet key milestones of enterprise-wide initiatives