First Help Financial is hiring a
Ancillary Administrative Associate

Summary

The job is for an Ancillary Administrative Associate at First Help Financial (FHF), a fast-growing company offering financing solutions. The role involves managing cancellations and refunds, collaborating with internal departments and third-party vendors, and ensuring compliance. The position is remote and the employee will report to a Team Lead in Servicing Operations.

Requirements

• 1 year experience in an administrative role
• Excellent communication skills
• Ability to multitask, self-reliant
• Experience working remotely (WFH)
• Capacity to conduct research beyond the immediate scope
• Proficient knowledge of Excel, Teams, and Outlook
• High School Diploma or GED equivalent required

Responsibilities

• Prepare, submit, track, and reconcile ancillary cancellations
• File, track, and reconcile GAP claims
• Work closely with our third-party vendor to guarantee accuracy in cancellations and compliance
• Prepare accounts for legal review, when needed
• Investigate discrepancies with GAP claims, ensuring accurate claim payments
• Manage current ancillary contacts within Salesforce for dealers
• Maintain accurate and complete cancellation documentation
• Handle other assigned projects

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• Robust employee recognition and training development program
• Maintaining a healthy work-life balance
• Unprecedented career growth due to company growth