Angel Tree Christmas Program Manager

Summary

Join Prison Fellowship®, a leading Christian nonprofit, as their Angel Tree Christmas Program Manager. This role centers on ensuring a positive experience for church partners by managing digital applications, providing customer support, and maintaining data integrity across multiple platforms. The position requires strong program management, digital experience, and technical communication skills. It's a remote position with up to 10% travel. The ideal candidate will have 5+ years of relevant experience and a bachelor's degree. Prison Fellowship offers a comprehensive benefits package including health insurance, paid time off, retirement benefits, and more.

Requirements

• 5 years of experience in program management, digital user experience, or related field
• Bachelor's degree in marketing, business or other relevant area or equivalent coursework and related experience
• Intermediate+ Salesforce, MS Office, Word, Outlook, Excel, PowerPoint, UI design, internet and databases
• Sound knowledge of content and digital communications, process management, data analysis and reporting, UI design
• Excellent organizational, communication, and presentation skills. This role requires technical communication expertise to collaborate with developers, enhance digital tools, and explain platforms to non-technical users

Responsibilities

• Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
• Improve and maintain digital tools used in the implementation of the Christmas program, including but not limited to the Angel Tree app, digital registration and background checks
• Test and support new IT initiatives and program improvements to ensure full usability
• Provide data monitoring and maintenance across Salesforce and Angel Base platforms to ensure optimal church experience and clean data
• Serve as checkpoint for incoming data related to church programs
• Provide customer support to ensure timely ticket resolution

Benefits

• Health, dental, vision, life, and disability insurance
• Retirement account funding
• Flexible spending accounts
• Paid maternity and parental leave benefits
• Paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment
• A team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development