Applied Scientist, Customer Growth

Summary

Join Thumbtack's Customer Growth Applied Science team and contribute to profitable growth by developing and deploying cutting-edge AI/ML models. You will work with vast amounts of user data to create scalable in-app features for onboarding, engagement, and reactivation. The role involves designing and executing experiments, analyzing structured and unstructured data, and collaborating with cross-functional teams. You will also mentor other applied scientists and drive impactful roadmaps for the business. This is a remote position.

Requirements

• 5+ years of experience developing production grade machine learning models
• Ability to effectively read, write, and debug code in programming languages such as Python
• Good knowledge of probability and statistics, including experimental design, optimization, and causal inference
• Experience with technical mentorship of other applied scientists
• Demonstrated ability to create and drive technical and impactful roadmaps for the business, and lead seamless execution
• Ability to break down complex problems rigorously and understand the tradeoffs necessary to deliver impactful projects
• Ability to communicate clearly and effectively to cross functional partners of various technical levels

Responsibilities

• Initiate and drive applied science initiatives to completion, with a focus on the business impact
• Architect and deploy machine learning systems to production
• Design and execute experiments, collect and analyze data to characterize our product and marketing
• Analyze a wide variety of data: structured and unstructured, observational and experimental
• Collaborate with engineering, marketing, and economists to use sound statistical practices
• Maintain the right balance between speed of execution and scientific rigor when designing solutions
• Technical mentorship of other applied scientists