Warby Parker is hiring a
Apprentice Optician

Summary

Join Warby Parker's growing team as an Apprentice Optician and play an integral part in helping people see! In this role, you'll become an expert on our brand and glasses, deliver extraordinary customer service, and expand your current skill set with career-advancing resources and benefits.

Requirements

• Interested in working in a medical-oriented role to help people see
• Passionate about working with people
• A hands-on problem solver who’s excited to grow a new technical skill
• A clear, effective, and professional communicator
• Dedicated to going above-and-beyond to help customers (and your team!)
• An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you’re constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Work under the direct supervision of a Certified Optician mentor and learn how to meet our customers' eyewear needs
• Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Develop the expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Benefits

• Health insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Leave
• Optical Education Reimbursement
• Snack Pantry