Armenian Bilingual Assistant

Summary

Join Neolytix, a boutique consulting firm, as a Bilingual Medical Virtual Assistant providing customer service. You will play a crucial role in preparing and assembling medical records, ensuring compliance, and updating patient information. This remote, full-time position requires strong communication, problem-solving skills, and proficiency in Microsoft Office and EMR systems. Neolytix offers a supportive environment with opportunities for professional growth and various benefits, including complimentary medical coverage and life & disability insurance.

Requirements

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
• Webcam, Noise Cancelling headset, 30mbps internet speed or above
• Dedicated place at home for work

Responsibilities

• Prepare and assemble medical record documentation/charts for physician
• Ensure medical record compliance by self-documentation attestation
• Update patient history, physical exam, and other pertinent health information in the patient
• Prepare and send all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitor the duration of basic lab results and screening procedures
• Comply with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Perform other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Benefits

• Complimentary Medical Coverage
• Life & Disability Insurance
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like-minded enthusiasts