Remote Assistant Registrar (Quality and Regulatory Compliance)

Summary

Join Corndel College London as Assistant Registrar (Quality and Regulatory Compliance) to develop quality management and regulatory framework, support academic governance arrangements, and lead quality enhancement projects. This is a fantastic opportunity to be part of the Registry team in a new challenger brand in higher education.

Requirements

• Educated to degree level or equivalent and commitment to continuing professional development
• Excellent knowledge of the national quality assurance framework as well as regulatory and statutory environment/requirements
• A clear understanding of the complexity of Higher Education in relation to (i)student learning, (ii) maintenance of academic quality and standards and associated risks, (iii) the broader student experience and (iv) evolving and complex implications of the external national and international quality assurance environment
• Previous experience of working in a higher education institution with an emphasis on quality assurance and enhancement and academic governance
• Experience of managing a quality audit, validation process or other review process by an external body
• Experience of developing higher education policies, regulations and procedures relating to students
• Experience of producing high quality written reports
• Experience of designing and delivering training
• Experience of undertaking investigations and managing student casework relating to complaints and academic appeals
• Experience of committee support and servicing (including minute writing, report writing and presentation)
• Experience of working with a range of people and stakeholders, at different levels, within an organisation
• Ability to communicate complex information in an effective, concise and tactful manner, both orally and in writing with excellent attention to detail
• Ability to analyse and disseminate information efficiently and effectively including providing information and advice to colleagues on matters related to frameworks for quality and standards and enhancement to support decision making
• Proficient IT skills across a wide range of applications, including general Office software
• Excellent organisational skills with the ability to organise, delegate and plan effectively across competing priorities
• Able to negotiate, network professionally and influence across organisational boundaries to deliver a timely positive outcome diplomatically
• Ability to work to professional standards with integrity, honesty and confidentiality

Responsibilities

• Support the Academic Registrar in ensuring that CCL meets the conditions of registration with the Office for Students and the requirements of other regulatory and professional bodies
• Review, develop, maintain and enhance CCL’s framework of academic policies, procedures and regulations in accordance with sector guidance (e.g. OFS, ESFA, OIA guidance) and sector good practice
• Monitor output from the QAA, OfS, OIA, UUK and other relevant bodies (e.g. in relation to Subject Benchmark Statements, the Framework for HE qualifications, Quality Code and OfS conditions of registration), and recommend and implement changes to regulations and procedures, where necessary, to ensure compliance with the relevant requirements
• Work proactively and in partnership with other Registry staff, programme management teams, and with colleagues within the Degree Apprenticeship Administration teams as well as the wider Corndel Team to ensure that interdependent quality assurance systems and processes are seamlessly coordinated within CCL and in line with the expectations of multiple regulators (OfS, ESFA, Ofsted etc.)
• Work with programme management teams, the Academic Registrar and the Corndel Excellence function to ensure that the quality assurance framework is implemented within the programmes including the requirements for annual programme evaluation, external examining and validation/revalidation
• Act as a source of expert advice and guidance to all staff on academic quality assurance procedures, external compliance requirements, sector guidance and good practice
• Collaborate with colleagues in the preparation of institution submissions such as for the Teaching Excellence and Student Outcomes Framework
• Produce regular reports relating to the outcomes of quality assurance mechanisms for senior academic committees and the Board of Governors
• Ensure that academic committees operate to institutional standards and to act as secretary to academic Board of Governors committees, as necessary
• Ensure effective communication with our validating partners for Degree Apprenticeships
• In line with CMA, develop strategies for the maintenance and enhancement of student information, e.g. student handbooks, regulations and procedures focussing on the impact on the student experience and regulatory compliance
• Take a leading role in the development of Registry’s practices relating to student feedback and engagement
• Lead on the day-to-day management of the student cases such as disciplinary, complaints and appeals processes
• Work with colleagues to ensure that published information is regularly maintained across different media and is compliant with consumer protection legislation and OfS requirements
• Be proactive in identifying and escalating areas of risk to the student experience or CCL’s reputation
• Together with colleagues within Corndel and the Academic Registrar, play a key role in the review and development of student induction activities and information across CCL
• Oversee the review and yearly update of the Student Handbook and academic related policies and regulations review/development, as necessary
• Maintain up to date knowledge of Data Protection and Freedom of Information requirements and provide training and support to the team when policies change and/or issues arise
• Undertake any other duties or tasks as may be, from time to time, reasonably required. This may include support for graduation activities and the contribution to the broader work of the Registry Team