Associate, Client Services- Japanese Speaker

Summary

Join Third Bridge, a leading investment research firm, as an Associate and contribute to providing integrated solutions for top investors. You will spend significant time contacting experts, building relationships, and persuading them to speak with clients. Responsibilities include setting up consultations, negotiating terms, and maintaining relationships. The role is fast-paced and deadline-driven, requiring high service standards and multitasking. The company offers extensive training and development opportunities to support your growth. Third Bridge invests in its employees, providing competitive salaries and benefits.

Requirements

• Native in Japanese and fluent in English
• Brilliant communication skills, especially using the phone
• Strong academic credentials or a proven background in a customer-focused role
• Ability to build expertise in client engagement, influencing, negotiation, project management, and stakeholder management
• Ability to thrive in a hands-on, high-performance role
• Attention to detail and ability to work under pressure
• Ability to exceed clients' expectations

Responsibilities

• Track down experts and build relationships with them
• Persuade experts to speak to clients
• Determine if experts are the right fit for clients' needs
• Set up consultations between clients and experts
• Negotiate the terms of each meeting
• Develop and strengthen relationships with experts
• Deliver high standards of service while managing multiple projects

Preferred Qualifications

• Experience in a client-facing role
• Existing knowledge in client engagement, influencing, negotiation, project management, and stakeholder management

Benefits

• Base salary of HK$288,000 rising to HK$325,000 after 12 months
• 15 days vacation (increasing to 20 days after 2 years)
• Personal development allowance of HKD 9,800 per year
• Private medical insurance
• Modern Health for mental health focus
• Supplementary housing allowance
• Pension scheme
• Vitality private medical insurance
• 2 annual volunteer days
• 2 personal days
• Work from Anywhere program
• Flex days (subject to annual review)
• Weekly optional social gatherings
• Daily breakfast and snacks
• Social events
• Uncapped bonus commensurate with target achievement