Associate Director, Specialty And Trade Operations

Summary

Join Madrigal, a biopharmaceutical company focused on NASH therapeutics, as the Associate Director, Specialty and Trade Operations. This remote position involves directing and enhancing specialty pharmacy operations, ensuring optimal patient access and adherence. You will collaborate with internal and external stakeholders, analyze key performance indicators, and implement impactful solutions. Responsibilities include overseeing operational plans, budgets, and timelines, while maintaining compliance and ethical standards. The ideal candidate possesses a Bachelor's degree, extensive biopharma experience, and proven leadership skills in specialty pharmacy program operationalization.

Requirements

• Bachelor’s degree required
• 5+ years of related experience in the biopharma industry with a proven, consistent history of high performance in a broad range of leadership roles of increasing responsibilities
• 3+ years of experience operationalizing specialty pharmacy programs and networks required
• Ability to develop insights from data trends to improve program performance
• Ability to work effectively within a cross-functional team and in an environment of rapid change
• Excellent written, organizational, verbal, presentation, and communication skills a must
• Proficient in MS Office products including PowerPoint, Word, and Excel
• Travel (approximately 20%)

Responsibilities

• Acquire and maintain deep understanding of NASH disease state, Rezdiffra™ clinical data and commercialization strategy
• Closely monitor SP performance to ensure contractual obligations are meeting / exceeding obligations
• Implement specialty pharmacy program services, enhancements, and operational efficiencies with the goal of positively impacting patient access, adherence, awareness, and affordability
• Maintain SP program correspondence, scripting, and collateral via internal legal and regulatory approval processes
• Partner with internal operations and data analytics teams to continuously evaluate and analyze specialty pharmacy vendor performance relative to goals and objectives
• Lead Quarterly Business Reviews (QBR’s) and other summits with specialty pharmacies; prepare all materials, communicate expectations to vendors, and continuously drive performance while identifying key insights to incorporate into strategic planning efforts
• Collaborate closely with Consumer Marketing and Patient Access teams to enhance SP programs to continuously meet the needs of HCP’s and patients
• Develop and communicate key messages to internal and external channel partners
• Oversee operational plans, project budgets, expenses, and timelines
• Create and maintain necessary policies, procedures, and business rules for all distribution programs
• Consistently deliver measurable business outcomes based on program-level key performance indicators (KPIs) and provide timely program-level reporting to leadership
• Consistently deliver outcomes with cross functional impact, tackle projects with increased complexity, and influence change management to operations function across internal teams
• Ensure the highest level of ethics, quality, and compliance by demonstrating in depth knowledge of laws that govern market access and channel activities
• Conducts all activities in compliance with all applicable federal, state and local laws and regulations and company policies

Preferred Qualifications

• Advanced degree in Business or Pharmacy preferred
• 3 - 5 years of healthcare industry customer/vendor management experience strongly preferred
• Experience with pre-launch drugs and new product launches preferred

Benefits

• Bonus
• Equity
• Comprehensive benefits
• Flexible paid time off (PTO)
• Medical
• Dental
• Vision
• Life and disability insurance