Associate Principal Engineer - DevOps SRE Engineer

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Nagarro

📍Remote - Mexico

Summary

Join our Digital Product Engineering company as an experienced L3 SRE engineer, focusing on business-critical SaaS applications. You will be responsible for providing full-stack L3 support, automating SRE tools, and working under pressure to resolve critical issues. Strong communication skills are essential for collaborating with various teams and end-users. Expertise in Kubernetes, Terraform, and AWS is required, along with experience in incident management, multi-tenant applications, and CI/CD pipelines. Your skills in monitoring and logging tools, such as Grafana and Prometheus, will be crucial for analyzing application performance and identifying potential issues. This role demands a deep understanding of networking concepts and experience with various AWS services.

Requirements

  • Kubernetes (Expert)
  • Terraform (Expert)
  • Github Actions
  • Shell Scripting
  • AWS
  • Experience with incident and problem management
  • Experience with multitenant applications
  • Solid understanding of networking concepts (TCP/IP, DNS, Routing, etc) like VPCs, subnets, firewalls, and load balancing TLS and SSL
  • Experience with CI/CD pipelines (e.g., Jenkins,- Github Actions) & version control
  • Python, react/next experience
  • Monitoring and logging to analyze & track resource utilization, application performance, and potential issues, Grafana, Prometheus, Loki or ELK
  • Experience with AWS, particularly EKS, serverless, queue & various databases
  • Solid knowledge on Kubernetes
  • Strong communication skills

Responsibilities

  • Capacity to L3 across the full stack including infra, backend and front-end, before escalation to engineering business unit
  • Automate SRE tools to provide proactive L3 support, close to our tech monitoring strategy
  • Capacity to work under business pressure for business critical applications
  • Capacity to communicate accordingly with L, L2, Engineering, Product managers, leadership and end-users during troubleshooting
  • Capacity to communicate accordingly

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