Trustpilot is hiring a
Associate Sales Engineer

Summary

Join us at the heart of trust as an Associate Sales Engineer and play a crucial role in driving sales success within the Enterprise segment by providing technical expertise, solutions architecture, and support throughout the sales process.

Requirements

• Proven experience in Sales Engineering or similar role
• Solid technical background with fair understanding of software development and web technologies
• A understanding of HTML/CSS Skilled in Javascript, Python or other scripting languages
• Comfortable learning new technology/systems quickly and efficiently
• Advanced written and verbal communication skills
• Proven stakeholder management skills with the ability to bridge the gaps between technical capabilities with customer requirements
• Adept of delivering best customer service in a fast-paced environment
• Deep passion and understanding for processes & systems and proactive in seeking opportunities to learn and improve existing ones

Responsibilities

• Collaborate closely with the Enterprise unit to understand client requirements
• Liaise with clients to do technical discoveries and assess their needs
• Design and architect comprehensive solutions that address the customer needs and align with their technical infrastructure
• Address technical questions, concerns, and objections raised by customers during meetings, providing clear and concise explanations and solutions
• Plan and implement on validating our solutions fit and functionalities with the clients technical infrastructure
• Partner with the Enterprise unit to support delivering on strategic deals
• Translate the proposed technical solutions into clear value proposition to customers
• Leverage the technical expertise to support the Enterprise unit in identifying and pursuing new opportunities

Benefits

• Flexible working (2 days a week from our Central London office and the opportunity to work from home)
• Attractive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme