Associate Site Reliability Engineer

Summary

Join Ivanti's growing Site Reliability Engineering (SRE) team and help take our cloud platform to the next level. As an Associate SRE, you will be responsible for deploying, managing, and securing our SaaS environments in AWS and Azure, working with cross-departmental teams to solve complex problems, automating tasks, writing documentation, and participating in on-call rotations. This hands-on technical role requires a blend of infrastructure, networking, operating systems, automation, development, and application administration expertise. The ideal candidate has experience managing cloud-based SaaS applications and a strong customer focus. This position offers opportunities for professional growth and development within a fast-paced environment. The role requires US citizenship and domestic location.

Requirements

• US citizenship and must be located domestically in the U.S
• A BSc in Computer Science, a related field, or equivalent practical experience
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Proficiency with Python and experience with one of the following languages
• Java
• Golang
• C#
• Proficiency working with Bash or PowerShell programmatically
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Experience troubleshooting Java and .NET applications
• Experience troubleshooting network and storage infrastructure issues
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware) Experience working with Windows
• Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
• Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
• Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
• Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Proficiency working and developing Infrastructure as Code (IaC)
• A desire to adopt and implement emergent technologies and best practices
• Strong verbal and written communication skills in English for the purposes of global collaboration

Responsibilities

• Work Monday through Friday, approximately 2 PM to 11 PM U.S. Pacific Time, including lunch)
• Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
• Working with geographically dispersed, cross-departmental teams to solve difficult problems
• Automating common and repetitive tasks
• Write documentation and training material
• Train other colleagues
• Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution

Preferred Qualifications

• Prior experience as a Site Reliability Engineer or DevOps Engineer
• Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge
• Cloud Development and architecture
• Kubernetes Administration
• Linux Administration
• Software engineering disciplines
• Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA

Benefits

#LI-Remote