Associate Site Reliability Engineer

Summary

Join ShiftKey as an Associate Site Reliability Engineer and contribute to maintaining and optimizing cloud application infrastructure. Working closely with senior engineers, you will ensure the stability and performance of deployment environments. Collaboration with engineering teams in Poland and the US is key, implementing SRE best practices and optimizing code. This remote position, preferably in the Central or Eastern time zones, offers opportunities for occasional office visits in Austin, Texas. You will be responsible for maintaining infrastructure, solving infrastructure problems, improving SRE processes, and assisting in incident response. The role requires scripting proficiency, familiarity with log platforms and IaC tools, experience with CI/CD pipelines, and cloud platform knowledge.

Requirements

• Basic proficiency in scripting, with a preference for Bash, though Python or PowerShell experience would also be suitable
• Familiarity with log platforms like CloudWatch or New Relic, and understanding how to monitor system health
• Comfort using Infrastructure as Code (IaC) tools like Terraform or AWS CDK to manage and automate deployments
• Some hands-on experience in building and supporting CI/CD pipelines to streamline code releases
• Familiarity with at least one major cloud platform, preferably AWS, but GCP or Azure experience is also acceptable
• Basic knowledge of Kubernetes, which will help work with containerized applications

Responsibilities

• Maintain reliable and up-to-date infrastructure: automate infrastructure changes through scripting, ensure critical parts of the infrastructure are monitored, and set up alerts
• Solve basic to intermediate infrastructure problems with the assistance of other team members
• Contribute to continuously improving SRE processes and practices by offering ideas and feedback to enhance system reliability and efficiency
• Assist in responding to incidents and outages, diagnosing problems, and working towards quick resolutions to minimize downtime

Preferred Qualifications

• Candidates in the Central or Eastern time zones
• Candidates in the Austin area who can visit our office occasionally

Benefits

• Inclusive and collaborative work environment
• Office space making the hybrid work environment fun and engaging
• Comprehensive health, vision, and dental coverage
• Benefits effective as of the first day
• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees’ diverse needs
• 100% 401(k) employer match up to 6%
• Paid parental leave
• Investment in your wellness: access to mental health support