Associate Software Automation Engineering Specialist

Summary

Join MeridianLink as a Software Automation Engineer 1 and contribute to the setup and maintenance of loan programs within the Product Pricing Engine (PriceMyLoan). You will build, test, and maintain loan programs, automate investor guidelines, assist clients with system configuration, investigate and resolve issues, and field inquiries. As you progress, you will take on increasingly complex tasks and gain mortgage expertise. The role involves understanding client needs, creating workflow rules, and explaining technical concepts to clients. MeridianLink offers a supportive culture with opportunities for professional growth and a focus on work-life balance.

Requirements

• A successful candidate will think logically and enjoy problem solving
• We are looking for an individual who possesses strong written and oral communication skills, can express themselves concisely, and enjoys working with clients
• An ideal candidate is self-directed and capable of working with minimal supervision in a team environment, can also be coached, and is motivated to continually learn and improve themselves

Responsibilities

• Build, test, and maintain both new and existing loan programs within PriceMyLoan
• Automate investor guidelines and rate sheet adjustments into eligibility and pricing rules to be processed by PriceMyLoan
• Assist clients with system configuration and custom pricing/eligibility requests
• Investigate issues reported by clients and apply fixes or escalate issues to senior members of the team
• Field inquiries regarding software behavior and utilize knowledge to prescribe best-practice solutions
• Monitor email/web download error logs and update system automation
• Determine client business needs and create workflow rules to define and restrict user privileges within the Loan Origination System
• Obtain basic knowledge of the various roles in the mortgage industry (processor, underwriters, etc.) and what they are responsible for
• Obtain a basic understanding of the life of a loan and how workflow and the PML engine interact with other loan processes (ex: Fee Services, task system, QM)
• Delivery of low to medium complexity builds
• Possess understanding of what type of PML requests can and cannot be implemented and recommend alternative options to clients
• Able to explain complex technical concepts to clients via emails and tickets

Preferred Qualifications

• Experience in the mortgage industry
• Minimum of bachelor’s degree in engineering, Computer Science, Math, Business, Economics, STEM or equivalent
• GPA of 3.0 or higher

Benefits

• Insurance coverage (medical, dental, vision, life, and disability)
• Robust paid time off
• Paid holidays
• 401(k) plan with company match
• Remote work