Automotive Impounds Recovery Associate

Summary

Join Lendbuzz's impound recovery team as an associate and contribute to our mission of providing fair and personalized financial opportunities. You will facilitate the recovery of impounded auto loan collateral, maintain relationships with vendor partners, and coordinate the recovery process while adhering to legal guidelines. The role involves effective communication with various parties, accurate documentation, and collaboration with internal departments. The ideal candidate possesses experience in auto lending impound recovery, is a team player, and thrives in a dynamic environment.

Requirements

One plus years of experience with recovering impounds

Responsibilities

• Facilitate the process of recovering impounded auto loan portfolio collateral
• Maintain relationships with vendor partners used to conduct recovery of impounds
• Coordinate recovery of seized vehicles, following State and Federal guidelines
• Maintain effective communication with repossession agents, collections and other internal departments
• Follow-up on impounded collateral, ensuring timely recovery and loan loss avoidance
• Make phone calls (inbound and outbound) to customers, impound yards, police departments and repossession agents as necessary to process team workload
• Collaborate with other internal departments to ensure efficient handling of impounded collateral
• Accurately document company systems of record
• Support management directives and initiatives as requested

Preferred Qualifications

• A team player. You readily help others and are comfortable asking for help for yourself
• Comfortable owning complex initiatives requiring in depth subject matter expertise
• Excited by the idea of constant change. You are comfortable being uncomfortable
• Able to maintain order in a fast and fascinating environment
• Excited to take on new tasks as they come up and solve problems in real time
• Enjoy finding creative solutions to unique problems as they arise