Backup Engineer IV

Summary

Join Rackspace Technology as a Rubrik Backup Engineer IV and become a senior technical specialist responsible for designing, implementing, troubleshooting, and optimizing enterprise backup and disaster recovery solutions using Rubrik. This role requires deep expertise in Rubrik architecture and integration, strong automation and scripting skills, and a solid understanding of VMware and modern data protection frameworks. You will serve as a technical escalation point and subject matter expert, driving innovation and automation while collaborating with cross-functional teams. The position demands experience in managing complex enterprise-scale backup environments and integrating Rubrik with external systems. You will also be responsible for mentoring junior engineers and ensuring backup consistency and performance across various infrastructure components. This is a 24/7 role with monthly shift rotation and offers remote work flexibility.

Requirements

• Expert knowledge of Rubrik CDM architecture, RBS, Polaris, and Rubrik APIs
• Advanced skills in backup for virtualized environments (VMware, Hyper-V)
• Strong understanding of file-level, database-level, and VM-level backup and restore operations
• Deep knowledge of cloud-native backups and cloud archiving using AWS S3, Azure Blob, and GCP storage
• Hands-on experience with integration and automation (e.g., Python, PowerShell, REST API, Terraform, Ansible)
• Proficiency in disaster recovery design, planning, and orchestration (DR runbooks)
• Familiarity with data compliance, encryption, and ransomware defense mechanisms
• Exposure to monitoring and reporting platforms (e.g., vROps, Splunk, Grafana)
• Good knowledge of enterprise infrastructure: storage systems (SAN/NAS), networking, Windows/Linux OS
• Excellent documentation and communication skills for both technical and executive-level audiences
• Minimum of 10 years of experience in IT infrastructure with at least 4 years of hands-on experience in Rubrik
• Proven track record of managing complex enterprise-scale backup environments
• Experience with backup and recovery for databases (MSSQL, Oracle), file servers, and virtual machines
• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience

Responsibilities

• Serve as the highest level of technical escalation for Rubrik-related incidents and issues
• Architect and implement Rubrik backup solutions across hybrid, on-premises, and multi-cloud environments (AWS, Azure, GCP)
• Lead backup and recovery strategy design sessions for customers, including air-gapped, immutable, and ransomware-resilient architectures
• Integrate Rubrik with external systems (e.g., ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Python, Ansible, Terraform)
• Design and maintain Rubrik SLA Domains, archival policies (cloud/tape), replication, and compliance workflows
• Collaborate with Engineering, Storage, Security, and Application teams to ensure backup consistency and performance
• Manage large-scale Rubrik clusters, capacity planning, and software upgrades
• Proactively identify and resolve systemic issues across infrastructure that impact backup performance or restore SLAs
• Document architectures, runbooks, and SOPs; contribute to technical training and playbooks
• Work closely with stakeholders and leadership on backup audit and regulatory compliance requirements
• Provide technical mentoring and guidance to junior engineers and partner teams

Preferred Qualifications

• Rubrik Certified System Administrator (RCSA) or similar Rubrik platform certifications
• VMware VCP, AWS/Azure certifications are a plus

Benefits

Remote/hybrid work flexibility possible