Belarusian Transcription Team Manager

Summary

Join us as a Belarusian Transcription Team Manager and work remotely on a project-based contract. You will oversee a team of transcribers, ensuring timely project completion and high-quality transcriptions. This role involves managing team performance, handling invoices, assisting with hiring, administering language tests, providing training, and troubleshooting issues. Compensation is based on per-audio-minute rates for transcription, review, and management, with additional pay for language verification grading. The position offers flexibility with a remote work arrangement and a flexible schedule.

Requirements

• Full proficiency in the Belarusian language (ISO: be_by)
• Professional work experience in Linguistics, Translation, Transcription or localization, strongly preferred
• Proficiency in computer and internet skills
• Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
• Strong grammar, orthography, and punctuation skills; a proficiency test will be required
• Responsive with timely email access
• Effective web search skills
• Ability to onboard within two weeks

Responsibilities

• Regular and prompt communication in English
• Monitoring team progress and performance, while ensuring timely project completion
• Providing invoices and invoicing summaries
• Assist in hiring and onboarding transcribers while following company-established onboarding procedures
• Administering and grading language verification tests, as well as revising and enhancing tests as needed
• Training and providing support for transcribers
• During downtime, utilize the company transcription program to transcribe alongside transcribers to help the progression of the project
• Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc

Preferred Qualifications

Experience using Upwork

Benefits

• Ability to work remotely
• Flexible schedule