Bilingual Accounts Receivable and Collections Specialist

Summary

Join 20four7VA as a Bilingual Accounts Receivable and Collections Specialist and play a vital role in managing rent collections, contacting tenants, and maintaining accurate financial records. You will ensure smooth communication with tenants while contributing to the company's financial health. Responsibilities include managing tenant rent payments, contacting tenants about overdue payments, resolving payment issues, updating payment records, preparing collections reports, and adhering to company policies. Fluency in English and Spanish is required, along with basic accounting knowledge and strong communication skills. Experience with QuickBooks or RentManager is highly desirable. This is a remote position offering competitive rates, weekly payments, paid time off, paid holidays, free training, and a supportive community.

Requirements

• Fluency in both English and Spanish
• Basic accounting knowledge; familiarity with ledgers is essential
• Strong interpersonal and communication skills for professional tenant interactions
• Detail-oriented with excellent organizational abilities
• Ability to handle sensitive financial information with confidentiality

Responsibilities

• Track and manage tenant rent payments to maintain up-to-date accounts
• Proactively contact tenants regarding overdue payments
• Resolve payment issues professionally and build positive relationships with tenants
• Update payment records, issue receipts, and reconcile accounts regularly
• Prepare and present weekly and monthly collections status reports for management
• Ensure compliance with company policies and legal standards regarding rent collection

Preferred Qualifications

Experience with software such as QuickBooks or RentManager is highly desirable

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you