Gametime is hiring a
Bilingual Fan Happiness Associate

Summary

The job is for a Bi-lingual (Spanish) Fan Happiness Associate at Gametime. The role involves providing customer support via various channels to ensure a simple and fast purchase experience. The ideal candidate should have relevant experience, excellent communication skills, and interpersonal skills.

Requirements

• Bachelor's degree or equivalent experience required
• Minimum 2 years working in a contact center providing direct support to fans via phone, e-mail, and chat
• Excellent written and oral communications
• Effective interpersonal skills

Responsibilities

• Provide incredible fan support and solving problems
• Ensure Gametime’s customers have a simple and fast purchase experience

Benefits

• Flexible PTO
• Medical, dental, & vision insurance
• Life insurance and disability benefits
• 401K, HSA, pre-tax savings programs
• Wellness programs
• Tenure recognition