Bilingual Medical Receptionist

Summary

Join MEDVA, a leading virtual assistant company in the healthcare industry, as a skilled and dedicated Bilingual Medical Receptionist (Spanish) to provide outstanding customer service and administrative support to healthcare providers and patients.

Requirements

• Fluency in English and Spanish is required
• Minimum of 1 year experience as a Medical Receptionist or in a similar role in the US healthcare industry
• Knowledge of medical terminology and understanding of US healthcare regulations
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Proficiency in using electronic medical record (EMR) systems
• Ability to work independently and as a team member
• Detail-oriented and ability to maintain confidentiality

Responsibilities

• Manage front desk operations, including checking in/out patients, answering phone calls, and responding to inquiries
• Schedule appointments and coordinate calendars for healthcare providers
• Assist with patient registration and insurance verification
• Translate and interpret between English and Spanish for patients and healthcare providers
• Ensure accurate and timely documentation of patient information and medical records
• Handle billing and payment processing
• Collaborate with healthcare providers and team members to ensure smooth operations and exceptional patient experience

Benefits

• Competitive hourly rate: $7 USD hourly
• Homeoffice 100%