Bilingual Mri Center Receptionist

Summary

Join Scan.com, a digital health scale-up, as an MRI Center Receptionist in Birmingham, Alabama. You will be the first point of contact for patients, ensuring a positive experience and supporting the smooth operation of the center. Responsibilities include managing appointments, assisting with paperwork, answering inquiries, and collaborating with healthcare staff. The ideal candidate possesses strong interpersonal skills, experience in a customer-facing role (healthcare preferred), and comfort with scheduling systems. Scan.com offers a competitive salary, benefits including healthcare, vision, dental, 401k, flexible and remote work options, personal development budgets, and generous PTO.

Requirements

• Fluent in both Spanish and English
• Strong interpersonal skills and a welcoming attitude
• Experience in a customer-facing or administrative role
• Comfort using scheduling systems or electronic health record software
• Attention to detail and the ability to stay organized in a busy environment
• Proactive problem-solving skills and the ability to remain calm under pressure
• A commitment to delivering excellent service to patients and colleagues

Responsibilities

• Greet patients with a friendly and professional demeanor
• Manage appointment schedules and coordinating bookings
• Assist patients with paperwork and payments
• Answer phone calls and addressing patient inquiries
• Collaborate with radiologists, technologists, and other healthcare staff to ensure efficient workflow
• Maintain accurate records and managing the center’s database systems
• Help maintain a clean, welcoming environment in the reception area
• Consistently deliver an exceptional experience to patients, ensuring high satisfaction scores
• Demonstrate a clear understanding of our systems, processes, and patient pathways within 3 months
• Build strong, collaborative relationships with the center's healthcare team
• Maintain 100% accuracy in scheduling and patient records
• Contribute to operational improvements by identifying and addressing any inefficiencies

Preferred Qualifications

Experience in a healthcare setting

Benefits

• Salary range of $40,000 - $45,000 per year
• 401k
• Healthcare, Vision, and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options (where possible)
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team