Cision is hiring a
Bilingual Overnight Content Editor

Summary

The job involves processing and distributing client press releases while ensuring compliance with content guidelines. Key responsibilities include receiving, validating, formatting, and disseminating press releases, posting them on various platforms, coordinating international distribution, acting as point of contact for clients, assisting in onboarding/training new clients, partnering with internal stakeholders, and performing other duties as required.

Requirements

• High school diploma (or equivalent) plus a recognized post-secondary certificate in Journalism, Writing, Communications/PR or a related field is required
• Minimum of 1 year of experience in customer service and/or coordination is required, with some experience in an editing role and an understanding of Canadian media landscape preferred
• Strong attention to detail, customer service and interpersonal skills required with a strong ability to perform tasks under pressure with tight deadlines
• Solid oral and written communication skills, with in depth knowledge of grammar to edit press releases

Responsibilities

• Orchestrates and executes the efficient processing of client press releases
• Validates content to ensure compliance with content acceptability guidelines
• Formats pictures, videos, validates hyperlinks and edits / modifies press releases on the website (CMS) in English and French
• Disseminates press releases to the media via Canada Newswire distribution networks
• Posts press releases on various platforms inclusive of Social Media sites
• Coordinates international distribution of press releases with our international affiliates
• Acts as the point of contact for clients requesting distribution and translation services
• Dispatches and assigns client requests to the CCS team based on priority level (rotating basis)
• Assists in onboarding/training new clients on the Online Member Centre platform (after hours support)
• Partners with internal stakeholder teams to mitigate and resolve customer service challenges

Preferred Qualifications

• Basic knowledge of media communication such as earned, owned and paid media
• Working knowledge of MS Office (including Excel, Word and Outlook) and basic knowledge of a CRM
• Basic knowledge of HTML, Acrobat and Photoshop is an asset

Benefits

• Salaried job based on 37.5 hours / week, on various schedules (days, evenings, overnights and weekends) with occasional requirement to work shifts that fall outside of regular shift
• No travel is required
• Sustained requirement for manual dexterity / coordination for computer use
• Regular requirement for low-intensity mental, visual or aural concentration for such activities as reading, inputting data, taking notes
• Sustained requirement for high-intensity mental, visual or aural concentration such as proofreading press releases, listening to calls / presentations or face-to-face interactions of a more complex nature