Teneo Linguistics Company is hiring a
Bilingual Over-the-Phone Interviewer

Summary

The job is for a Bilingual Interviewer to conduct phone interviews in English and Mandarin for various healthcare-related projects, requiring strong communication skills, a quiet workspace, and specific qualifications. The position offers flexibility in scheduling and allows working from home with provided equipment.

Requirements

• Ability to communicate, read, and write in English and Mandarin
• Strong communication skills, with the ability to remain focused and stay on topic
• Ability to work from home in a private and quiet space, with internet meeting minimum speed requirements (10 MBPS upload and 25 MBPS download)
• Successful completion of a background check and drug test
• Successful completion of a language proficiency assessment
• High School Diploma or equivalent

Responsibilities

• Conduct phone interviews with healthcare patients in either English or Mandarin, following provided call scripts
• Capture detailed responses from members in surveys
• Record members' responses accurately in the database
• Provide excellent customer service to ensure accurate data collection

Benefits

• Work from the comfort of your home with provided equipment, including a monitor, keyboard, mouse, cabling, and headset
• Enjoy flexibility in scheduling; create your own weekly schedule upon employer’s approval. Weekly hours may vary based on project needs