Bilingual Personal Injury Case Manager

Summary

Join TorkLaw, a fast-growing personal injury law firm, as a remote Case Manager! You will manage pre-litigation cases from start to finish, building client relationships and collaborating with attorneys and staff. This role demands excellent communication, organization, and problem-solving skills. You'll handle various tasks, including file management, communication with stakeholders, legal document preparation, and evidence compilation. This is a long-term opportunity with growth potential within a supportive and fun team environment. Bilingualism (English/Spanish) is required, and prior experience is preferred. TorkLaw offers a competitive salary and benefits package.

Requirements

• Be bilingual (English/Spanish)
• Possess computer literacy and proficiency in standard office productivity software
• Be an effective team player
• Demonstrate excellent interpersonal and communication skills
• Possess strong organizational and multitasking abilities
• Be a problem-solver capable of handling challenging situations
• Maintain a friendly and approachable demeanor

Responsibilities

• Strategically manage client cases, upholding organizational integrity through rigorous case management
• Develop, curate, and maintain an organized repository of case files, ensuring easy access and retrieval
• Serve as the primary point of contact between attorneys, clients, and other parties, ensuring prompt, precise, and comprehensively documented communication
• Assist in drafting, revising, and finalizing legal documents and correspondences with meticulous attention to detail
• Lead initiatives to gather records and evidentiary materials, strengthening the foundation of each case
• Handle property damage claims, ensuring fair and timely resolutions
• Engage in strategic negotiations regarding liens, aiming for optimal outcomes
• Implement and maintain a robust tracking system to prevent missed deadlines and milestones
• Facilitate and oversee the coordination of medical treatments, prioritizing client well-being
• Monitor and guide the progress of all case aspects, ensuring smooth transitions and achievement of milestones

Preferred Qualifications

• Have 3+ years of experience in a similar role (or equivalent education)
• Have some litigation experience

Benefits

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 days of sick leave annually
• Medical insurance
• Optional Dental, Vision, Life insurance
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events (happy hours, team building, holiday party, etc.)
• Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop